Small Business Debt Collection

eCollect is one of Australia’s most trusted small business debt collection agencies. Thousands of small and medium businesses rely on us to recover overdue accounts quickly, confidently and with complete transparency.

We recover debt across all industries and specialise in matters that require experience, legal capability and firm, structured follow-up.

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Why Small Businesses Choose eCollect

Our team of industry specialised debt collectors

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  • National small business debt recovery specialists

  • Offices in Melbourne, Sydney and Brisbane

  • Over twenty years of SME recovery experience

  • Thousands of successful recoveries every year

  • High success rate on matters competitors decline / have been unable to recover

Get started fast with no fees, no pressure — and full visibility from day one.

Technology That Gives You Full Visibility

Our cloud-based platform allows small businesses to:

  • Receive a free debt appraisal and upfront quote

  • Lodge debts online in only a few minutes

  • Track every action taken on your behalf in real time

  • Monitor litigation progress if escalation is required

  • Enable debtors to pay securely through the portal

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No hidden activity. No unclear communication. You see everything.

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Proven Results for Australian and New Zealand SMEs

eCollect has a long history of recovering outstanding debts for small, medium and large businesses.

Our experience, systems and legal support allow us to take on matters that many agencies consider too difficult or unlikely to succeed.

If you need a confident, professional and efficient small business debt recovery partner, we stand ready to assist.

Request your free debt appraisal today

Our Advantage: Experience, Insight and Smart Technology

We combine:

1. Two decades of specialist experience

Our team understands debtor behaviour, legal risk, industry nuances and how to move matters forward efficiently.

2. Industry trained account managers

No call centres. No outsourcing.
Every client works with a dedicated account manager with real expertise and strategic oversight.

3. Seamless legal escalation

When a matter requires escalation, our legal capability integrates directly into the process, ensuring continuity, speed and clarity.

This combination allows us to consistently recover debts that many competitors view as too complex, too old, or too difficult.

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Smart platforms - Real results

From live progress tracking to intelligent debt analysis, our in-house platforms make collection transparent, data-driven and effortless.

Debt Terminator

Start now, pay only when recovery succeeds.

Powered by decades of industry experience and backed by E C Legal, the Debt Terminator analyses your debt details and provides a personalised recovery plan — including recommended actions, key contacts, and estimated costs.

Real-Time Recovery Dashboard

Track your recovery process with full transparency.

Our client portal gives you 24/7 access to live updates, progress metrics, and payment insights — empowering you to see exactly how your debts are being managed at every stage.

What we offer

Customer-First Approach

You’ll work with a real person, not a portal. Our team treats your debts like their own.

Real-Time Cloud Tracking

Monitor progress 24/7 from your dashboard — no chasing, no waiting.

Expert Recovery Team

Our in-house specialists are trained to act fast, negotiate smart, and collect more.

Recover Corporate Debts with Confidence

We deliver structured, scalable and compliant recovery solutions for large organisations. Upload your files, track progress in real time and only pay when we recover.

Get a free Debt Appraisal

Frequently asked questions

We work with small businesses that operate in a wide range of niches and industries across Australia. Over the past two decades we have worked closely with small businesses to recover their debts. Some of these include:

  • Accounting Professionals

  • Legal Professionals

  • Aged Care Providers

  • Entertainment Rentals

  • Education and Training Providers

  • Gym & Fitness Providers

  • Medical Professionals

  • Dental Professionals

eCollect provides national coverage across all states and territories. Our teams in Melbourne, Sydney and Brisbane support businesses Australia-wide.

No. Our online assessment tool provides:

  • A free debt appraisal

  • No-obligation quote

You can take action as soon as a debt becomes due and payable. The older the debt, the lower the recovery probability. Early intervention improves results significantly.

Small businesses often lack the time, resources or legal capability to pursue overdue accounts. We provide the same level of expertise and structure used by large organisations, tailored to small business needs.

We recover debts in all Australian states and territories, as well as New Zealand.

No. eCollect uses ethical, compliant and respectful recovery methods designed to protect your brand and commercial relationships.

Trusted in Australia, New Zealand & Beyond

Melbourne
03 8611 2600

Level 9, 461 Bourke Street, Melbourne VIC 3000

Brisbane
07 3123 4031

Level 38/71 Eagle Street Brisbane QLD 4000

Auckland
+64 9 951 8000

27E/16 Gore Street, Auckland Central, Auckland 1010

UK - eRecoveries

erecoveries.co.uk

Our eRecoveries service based in UK applying high-end technology to cover the full receivables management process for you

Your Partners in Recovery

eCollect

Our core debt recovery and collection service, operating across Melbourne, Sydney, Brisbane, and Auckland.

E C Legal

Specialist legal support for debt and credit matters, based in Australia.
eclegal.com.au

eReceivables

Designed for Australian receivables management and credit operations, uniting intelligent software with real operational expertise.
ereceivables.com.au

eRecoveries

Expanding our debt recovery expertise across the United Kingdom market, supported by advanced systems, industry trained specialists and a proven no-recovery, no-charge model.
erecoveries.co.uk