Debt Collectors Australia

eCollect is a national team of experienced, highly trained debt collectors specialising in commercial and small business recovery across Australia and New Zealand. For more than twenty years, organisations have trusted us to recover overdue accounts professionally and compliantly.

Request a completely free, no-obligation assessment of your debt from our experienced, results-driven team.

Get a free Debt Appraisal
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Who We Are

We are one of Australia’s leading agencies, trusted by businesses wanting firm, professional execution rather than call centres or bulk-letter campaigns.

  • Real results

  • Long-term client relationships

  • Ethical and compliant recovery

  • Skilled negotiation and debtor management

  • Industry-specific expertise

  • Trusted by more than 20,000 clients

Since 1997, individuals and businesses have relied on our strategic, professional recovery services.

Why Businesses Choose eCollect

Businesses value our proven results, compliant methods, real-time visibility and results-based pricing model with no upfront costs.

Proven track record across industries

  • Government-compliant, strategic recovery methods

  • Fully online, real-time visibility

  • Secure debtor payment options

  • No-collection, no-charge pricing

We combine capability, transparency and strong negotiation to deliver measurable outcomes.

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Professionals With Local Expertise

Our Account Managers are trained specialists who understand state and federal legislation, regulatory frameworks, debtor behaviour, commercial realities and creditor rights.

We provide negotiation, payment plan management, low-cost litigation pathways, credit-term reviews, credit-process improvements and debt management consulting. This makes eCollect not just a debt collector but a strategic partner in your credit cycle.

State-of-the-Art Online Platform

Clients benefit from full transparency, live updates, secure messaging, document access and real-time payment monitoring. Our platform is fully compliant with Australian legal requirements and industry best practice.

Request your free debt appraisal today
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Smart platforms - Real results

From live progress tracking to intelligent debt analysis, our in-house platforms make collection transparent, data-driven and effortless.

Debt Terminator

Start now, pay only when recovery succeeds.

Powered by decades of industry experience and backed by E C Legal, the Debt Terminator analyses your debt details and provides a personalised recovery plan — including recommended actions, key contacts, and estimated costs.

Real-Time Recovery Dashboard

Track your recovery process with full transparency.

Our client portal gives you 24/7 access to live updates, progress metrics, and payment insights — empowering you to see exactly how your debts are being managed at every stage.

What we offer

Customer-First Approach

You’ll work with a real person, not a portal. Our team treats your debts like their own.

Real-Time Cloud Tracking

Monitor progress 24/7 from your dashboard — no chasing, no waiting.

Expert Recovery Team

Our in-house specialists are trained to act fast, negotiate smart, and collect more.

Recover Corporate Debts with Confidence

We deliver structured, scalable and compliant recovery solutions for large organisations. Upload your files, track progress in real time and only pay when we recover.

Get a free Debt Appraisal

Frequently asked questions

We work with small businesses that operate in a wide range of niches and industries across Australia. Over the past two decades we have worked closely with small businesses to recover their debts. Some of these include:

  • Accounting Professionals

  • Legal Professionals

  • Aged Care Providers

  • Entertainment Rentals

  • Education and Training Providers

  • Gym & Fitness Providers

  • Medical Professionals

  • Dental Professionals

Trusted in Australia, New Zealand & Beyond

Melbourne
03 8611 2600

Level 9, 461 Bourke Street, Melbourne VIC 3000

Brisbane
07 3123 4031

Level 38/71 Eagle Street Brisbane QLD 4000

Auckland
+64 9 951 8000

27E/16 Gore Street, Auckland Central, Auckland 1010

UK - ECollect Group

eCollect.org

Our e-Recoveries service based in UK applying high-end technology to cover the full receivables management process for you

Your Partners in Recovery

eCollect

Our core debt recovery and collection service, operating across Melbourne, Sydney, Brisbane, and Auckland.

EC Legal

Specialist legal support for debt and credit matters, based in Australia.
eclegal.com.au

E Receivables

Focused on receivable management and credit operations within Australia.
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E Recoveries

Extending recovery expertise across Australia, the UK, and New Zealand.
eCollect.org